Practices

How do I create insight into my data?

Many organizations have all kinds of systems and applications that they use to work with. All these applications generate and publish a lot of relevant data, but it often lacks a central point where it is immediately clear which data is located where.

This problem can be solved by deploying a DataCatalog. This catalogue provides insight into the ownership and management of data sources and makes it clear who can use the data and for what purpose. It helps data owners and managers to describe and maintain their data. And it’s the central place where all your employees can search for data sources.

To support you in this process, Civity has developed the DataCatalog. By using this solution, supported by the knowledge of our consultants who can guide you in the successful use and filling of the DataCatalog, you get insight into all your data

How do I share data effectively with external parties and citizens?

Sharing data is an important part of the work for local authorities. From the point of view of legislation, there can be an obligation to make data publically available (open data). In order to share data effectively, it is important that data is organised in a structured manner and that the sharing of data is set up flexibly. Of course everything needs to be setup in a secure way.

Civity provides a set of services that you can use for this purpose. Our DataPlatform, which is based on FIRWARE standards, is the environment where data can be stored and published using the OpenData Portal and through secure file-sharing with DataSafe.

All this is supported by an API Management solution with which you can determine and track who (may) use your data. Our API management solutions are already in use in European projects such as IRIS and SCOREwater

How do I meet the Open Data publication requirement?

The Public Administration Act has been paying attention to the sharing of data such as Open Data for some time. The use of Open Data leads to improved efficiency of public administration, economic growth in the private sector to the improvement of social prosperity.

With the Open Data Portal, Civity provides an environment in which you get your own public website that you can use to share your data with third parties. Supported by various standardized APIs, 3rd parties can also use this data directly in their applications. The data that is published externally can either be stored on the DataPlatform, or linked to the source location. In addition, you can also publish data from the Open Data Portal directly to national facilities such as the Data Register of the Dutch Government (data.overheid.nl) and the National Georegister (NGR)

How do I, as a municipality, connect with Smart City initiatives?

Everybody is talking about Smart Cities. But what is a Smart City and how do you connect to initiatives that have already been undertaken by other local authorities?

Civity has been involved in various Smart City projects over the last couple of years. As a participant in two H2020 projects (IRIS & SCOREwater), we stimulate the smart handling of data. In addition, we are a partner of the Future City Foundation and we contribute to the City Deal. Especially due to the rise of sensors and IoT, more and more data is becoming available that can be used for Smart City purposess, but also the development of Digital Twin and Augmented Reality (AR) are causing a need for data.

In order to be able to support this development, it is important that to get a grip on your data. With our set of applications and Smart City-knowledge, Civity has been active for years in supporting the municipalities of Malmo, Utrecht, Amersfoort, Rotterdam and The Hague, among others.

How do I professionalize the handling process of Public Space Reports?

For citizens it is useful if the can quickly and easily make a report of, for example, a full waste bin or a broken lamppost. But how do you ensure that all these reports are also handled in an efficient way by field employees?

Smart Reporting is the solution for handling reports in public spaces. With Native- and Web-Apps, Smart Reporting offers the citizen the possibility to easily make notifications in a few steps. Create your own corporate identity and add custom report-categories to connect the application to your own work proces. And by using open data, a report can be made directly on an object, since they are already visible on the map. This means no duplicate or incorrect notifications.

By integrating with the case system (or standalone SAAS solution), the report is delivered to the right place and Smart Reporting also offers the possibility to handle reports directly in the field via Smart Management Mobile Handling. All this information is then reflected in a Management Dashboard, which leads to new insights. In short: a total end-to-end solution.

How do I deal with IoT and Sensor data?

Sensors are booming. Within a lot of organizations, several departments have started small projects to work with sensors. Sensors can provide plenty of useful information like insight on air quality, the number of available places in parking spots or the groundwater level in monitoring pipes. These are often stand-alone initiatives that quickly lead to a big amount of unstructured data.

Civity solves the problem by storing all generated data in a structured way at one central point: DataPlatform. By storing data in accordance with FIWARE’s data models, we ensure maximum usability of this data. Combine various data sources and discover new applications. Civity not only supplies the software with which you can realize this, but our Consultants also support you in the entire process of managing your sensor data.

Read more about our SensorData solutions here.

How do I gain more insight into the air quality in my environment?

How do you involve citizens in creating a better place to live? One key factor which is important to all of us, is air quality.

Civity has developed Snifferbike as an example to show how to make IoT data usable and how our City Innovation Platform can be used for this purpose. A mobile air quality sensor is placed on a bicycle of participating citizens. While driving, the air quality is measured. All generated data can then be viewed by the cyclist, and a complete overview of all measured data is visible on Snuffelfiets.nl. This makes it possible to see exactly in which places in the city the air quality could be improved.

How do I create a Data-driven business?

How do you create an organizational structure that supports a data-driven culture with technology that supports that?

Using data in the right way contributes to transparency, insight and creates a solid ground for making future proof decisions. Insight into data is the basis for one of the most important objectives for local government: a data-driven business. Civity helps local governments with this process.

Since the establishment of Civity, the use of Open Source software components, and the connection to international open source initiatives such as FIWARE, have been a key factor of the development of Civity’s services. With this, Civity meets the most important requirement in the development of Smart City projects: interoperability, being able to connect flexibly to other environments.

The applications of Civity are based on CKAN open source software, supplemented with open standards (Openstack, Openshift) and open APIs. This ensures a transparent and accessible environment with which municipalities can easily collect and share data, so that everyone can use it and link it with it.

The City Innovation Platform has been set up entirely in accordance with FIWARE architecture. FIWARE is an open ecosystem to stimulate innovation of new services.

FIWARE is being embraced by more and more cities around the world as it encourages scalability and exchange of solutions. Civity is in line with the ‘practice guideline (NPR) 8282 Open Urban Platforms’ published by NEN.

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