Cookie Policy

How Do We Use Cookies? 

Cookies are small data files that are stored in your web browser on your computer, tablet, or smartphone (each a “Device”) when you visit a website. Cookies serve several purposes like letting you navigate between pages efficiently, remembering your preferences, interests, or log in details, and improving your experience. 

Most web browsers automatically accept cookies, but if you do not want to allow cookies or only allow the use of certain types of cookies, please refer to your browser settings which should allow you to accept or deny cookies. You can also use the browser settings to withdraw your consent to the use of cookies at any time or delete cookies that have already been set on your Device. Keep in mind that by disabling certain categories of cookies, you may be prevented from accessing some features of our websites. 

Civity uses cookies to gather information on website usage. This information is gathered to improve the content, usability, and functionality of the website and services. This helps us better understand our customers and improve their experience with us. The following table provides additional information about cookies we use on our website and services: 

Categories of Use Description 
Preferences, Features, and Services Cookies can tell us which language you prefer and what your communication preferences are. They can help you fill out forms on more easily. They also provide you with features, insights, and personalized content based on other content you have engaged with on the website and services. 
Performance, Analytics, and Research Cookies help us learn how well our website and services perform in various locations, on different devices, and at various times of day. 

Further Details on our specific use of cookies are contained in the following table: 

Type Purpose Who Provides the Cookie? Settings and Opt out 
Optional Social Media Twitter 
Optional Social Media LinkedIn 
Optional Social Media Facebook 
Optional Video Youtube 
Optional CRM HubSpot, Inc. 
Optional Analytics Matomo 
Required Analytics Google Analytics handleiding_privacyvriendelijk_instellen_google_analytics_april_22.pdf ( 

Do We Use Your Information for Advertising Purposes? 

We do NOT place cookies on partner and other websites to advertise our brands and/or services. 

Changes to Our Privacy and Cookies Policy 

We reserve the right to change this Privacy and Cookies Policy from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last revised” date at the top of this Privacy and Cookies Policy. Where you have previously consented to our use of your personal data, your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check this Privacy and Cookies Policy periodically for updates. If we consider the changes to be significant, we will provide more prominent notice (including, for certain services, email notification of privacy and cookies policy changes). We will also keep prior versions of this Privacy and Cookies Policy in an archive for your review. 

Right to Complain 
You have the right to lodge a complaint with the Data Protection Authority, in the Member State of your residence, place of work or place of an alleged infringement, if you are unhappy with how we are processing your personal data. 

We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than one month after receipt of your request. That period may be extended by two further months where necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request. We may request proof of identification to verify your request. All requests should be addressed to  

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